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Written information security plan (WISP) template for dealers

A written information security program (WISP) is the document the FTC Safeguards Rule asks dealers to keep: who runs security, what data you hold, how it's protected and what happens when something goes wrong. Answer a few questions below to preview one built for your dealership.

For car dealers who arrange financing: answer a few questions and get a draft written information security program (WISP) under the FTC Safeguards Rule, written for your store.

Your Qualified Individual (16 CFR 314.4(a)).

Do you arrange financing for buyers?
Do you keep any of your own contracts (buy here pay here)?
Do you use a DMS (dealer management system)?
Do you use a CRM for leads and follow-ups?
Do you use business email (Gmail, Outlook or similar)?
Do you pull credit through a portal (700Credit, a bureau, RouteOne or Dealertrack)?
Are laptops encrypted (BitLocker on Windows, FileVault on Mac)?
Where do paper deal files live?
How do you get rid of old paper with customer info?
Do customers use a separate guest Wi-Fi?
Who looks after your IT?
About how many customers do you keep information on?

Rules checked . Templates and tools, not legal advice.

At a glance

Who it's for
Dealers that finance or arrange financing and need a written security plan. Other small businesses can read along.
Rule
16 CFR Part 314
Preview
Free, watermarked
Signed plan
Essentials, $99 per store a month
On this page

What goes in a dealer WISP

SectionWhat it saysRule
Qualified IndividualWho runs the program, and who oversees them if the role is outsourced314.4(a)
Risk assessmentThe risks to customer data and how each is handled314.4(b)
Access and inventoryWho can see what, and every system and device that holds customer data314.4(c)(1), (2)
Encryption and MFAHow data is encrypted, and MFA on every system314.4(c)(3), (5)
DisposalWhen and how old data is destroyed314.4(c)(6)
Changes and logsHow changes are approved and activity is logged314.4(c)(7), (8)
TestingHow controls are tested or monitored314.4(d)
TrainingWho is trained, on what and how often314.4(e)
VendorsHow service providers are picked, bound by contract and reviewed314.4(f)
Incident responseThe written plan, required at 5,000+ consumers314.4(h)
Yearly reportThe report to the owner or board, required at 5,000+ consumers314.4(i)
FTC noticeWhat happens after a breach of 500+ consumers314.4(j)

Why a generic WISP template falls short

Most free WISP templates were written for accountants or tax preparers. They don't name a DMS, a CRM, a credit bureau or an e-contracting portal, and they don't say where paper deal jackets are kept. The rule asks for a program based on your own risk assessment, so a plan that describes someone else's office doesn't help you when it matters.

A dealer WISP should name your real systems, say who has the keys, and match what your staff actually do at the desk.

How the CarShots WISP is written

We wrote a clause library from the rule text. Your answers decide which clauses apply, and AI only fills in the parts about your own systems, people and controls. It never writes legal language. A checker confirms every required part of 314.4 is in the plan before it can be signed.

The preview here is free and watermarked. With Essentials, the owner signs the final plan, names the Qualified Individual, and the plan stays current as your systems change.

Keep the plan current

The rule asks you to adjust the program after testing, after a material change to your business, and when your risk assessment changes (314.4(g)). A new DMS, a new F&I vendor or a new store is a reason to update. Review it at least yearly even if nothing changed.

Rules checked and limits

Rules checked October 31, 2026. We read every rule on this page in the eCFR or on the agency's own site, and each is linked in the sources below. We re-check them every quarter.

Templates and tools, not legal advice. CarShots is software, not a law firm. For a question about your own dealership, ask your attorney or your state dealer association.

Common questions

What is a WISP?

A written information security program: the document that describes how a business protects customer information. The FTC Safeguards Rule requires one from dealers that arrange financing.

Is there a free WISP template?

Yes. The tool on this page previews a dealer WISP from your answers, free and watermarked. The signed, unwatermarked plan comes with Essentials.

Does a small dealer need a WISP?

Yes. Having fewer than 5,000 consumers exempts four parts of the rule, not the written program itself.

Does the WISP need an incident response plan?

A written incident response plan is required when you have information on 5,000 or more consumers (314.4(h)). The Plus plan includes it.

How often should I update it?

Whenever your systems, vendors or risks change, and at least once a year.

Turn your WISP preview into a signed plan

Answer about ten minutes of questions. Get your score, your gap list and a watermarked draft of your security plan, free with no card. Essentials is $99 per store a month when you're ready.