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CarShots

CRM setup guide

Car Pages with VinSolutions

Put a link to each car's page in your VinSolutions email and text templates, and have shoppers' questions from Car Pages land in VinSolutions as ADF/XML leads. Both come with Car Pages Pro and use what VinSolutions already has: merge fields in templates, and an email address for leads.

At a glance

What you set up
A template link that opens the car's Car Page, and an address for ADF/XML leads
VIN merge field
[VEHICLE VIN], as iPacket's public VinSolutions guide writes it
You'll need
Car Pages Pro at $149 a month per rooftop, and access to your VinSolutions templates
What it isn't
A certified VinSolutions integration: it's a link in your templates and a lead email
On this page

How Car Pages and VinSolutions work together

There are two halves, and neither needs an API or a partner agreement. Going out, your salespeople keep sending the emails and texts they already send from VinSolutions, and the template adds a link to the car's Car Page: its studio photos, walkaround video, window sticker, the model's recalls, history link and price with your fees. Coming in, a shopper who asks a question on a Car Page becomes a lead in VinSolutions, delivered by email in ADF/XML.

Both halves come with Car Pages Pro, which is $149 a month per rooftop with the plan's photos included. On the plan alone, a salesperson can still copy a shopper's personal link from CarShots and paste it into any VinSolutions message by hand.

Send Car Page leads to VinSolutions as ADF/XML

ADF stands for Auto-lead Data Format. It's an XML layout for a car shopper's lead, with places for the customer, their contact details, their message and the vehicle they asked about, and it's how listing sites and other lead sources hand leads to dealer CRMs by email.

To route Car Page leads into VinSolutions, ask your VinSolutions administrator or support team for your store's ADF lead address, and ask them to name the lead source CarShots so these leads report on their own. Then enter that address in CarShots, in your Car Pages Pro settings. From then on, each question a shopper sends from a Car Page arrives in VinSolutions as a new lead with the car on it, alongside the email CarShots already sends you for each question.

What an ADF/XML lead for one car looks like, with made-up details
<?xml version="1.0" encoding="UTF-8"?>
<?adf version="1.0"?>
<adf>
  <prospect status="new">
    <id sequence="1" source="CarShots Car Pages">4821</id>
    <requestdate>2026-10-30T19:05:00+00:00</requestdate>
    <vehicle interest="buy" status="used">
      <year>2021</year>
      <make>Toyota</make>
      <model>RAV4</model>
      <vin>2T3P1RFV8MC000000</vin>
      <stock>T1234</stock>
      <trim>XLE</trim>
      <odometer units="mi">38412</odometer>
      <price type="asking" currency="USD">27995</price>
    </vehicle>
    <customer>
      <contact primarycontact="1">
        <name part="first">Jordan</name>
        <name part="last">Lee</name>
        <email>[email protected]</email>
        <phone type="voice">512-555-0100</phone>
      </contact>
      <comments>Question from a CarShots Car Page.&#10;Message: Is it still available?&#10;Car Page: https://carshots.ai/c/2021-toyota-rav4-xle-4kq9</comments>
    </customer>
    <vendor>
      <vendorname>Your Dealership</vendorname>
      <contact primarycontact="1">
        <name part="full">Your Dealership</name>
      </contact>
    </vendor>
    <provider>
      <name part="full">CarShots Car Pages</name>
      <service>Car Pages</service>
      <url>https://carshots.ai</url>
    </provider>
  </prospect>
</adf>

What your team sees, and where

In VinSolutions, a lead from a Car Page looks like any other internet lead: the shopper's name and contact details, their question, and the car they asked about. In CarShots, the car's page counts every visit. Visits through the template link count too, but they aren't tied to a named shopper, because the same link goes to everyone that template reaches for that car.

To follow one shopper, send them a personal link from CarShots instead. Car Pages Pro then shows who's looking, with a hot score, and sends a live alert by email or text when that shopper opens the page or comes back.

Test it before the whole team sends it

Make a test customer in VinSolutions with your own email address and, as the vehicle they're interested in, a car you've already shot in CarShots. Send them the template, then check three things: the subject names the right car, the link opens that car's Car Page, and a question you send from that page shows up in VinSolutions as a new lead. If the link says the car isn't available, CarShots has no live page for that VIN, so shoot the car or check the VIN on the customer's record.

What this setup is, and what it isn't

This is not a certified VinSolutions integration, and VinSolutions hasn't reviewed or endorsed it. Nothing connects the two systems directly: no API, no data sync, and nothing from your DMS. It works because VinSolutions templates can hold a link with a merge field in it, and because VinSolutions takes leads by email in ADF/XML, the same way it takes them from listing sites.

The VIN field above comes from iPacket's public setup guide, since we couldn't find a field list that VinSolutions publishes. If your template editor offers a different field for the vehicle's VIN, use that one. Dealers who used iPacket will recognize the setup; our CarShots vs iPacket comparison covers what else differs, and the pricing page has both Car Pages plans.

Common questions

Is this a certified VinSolutions integration?

No. It's a link you add to your own VinSolutions templates and an email address you send ADF/XML leads to. VinSolutions hasn't certified or endorsed it, and there's no API connection.

What's the VIN merge field in VinSolutions?

iPacket's public VinSolutions guide uses [VEHICLE VIN]. Your template editor's own list of fields is the final word, so pick the vehicle VIN field from it if it looks different.

What does an ADF/XML lead from a Car Page include?

The shopper's name and contact details, their question, and the car they asked about, laid out in the Auto-lead Data Format that VinSolutions and most dealer CRMs read. The sample above shows one with made-up details.

Do I need Car Pages Pro for this?

For the template link and ADF/XML leads, yes. Car Pages Pro is $149 a month per rooftop with the plan's photos included, and it has no free trial. Without it, salespeople can still paste a shopper's personal link from CarShots into any VinSolutions message.

Sources

Last verified October 30, 2026.

  1. iPacket Help Center: How to set up your VinSolutions integrationintercom.help

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