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CarShots

CRM setup guide

Car Pages with Reynolds Focus

Put a Car Page link in the email templates your team sends from Reynolds Focus, with the desired vehicle's VIN filled in by Focus, and send Car Page questions back to Focus as ADF/XML leads. Here's the field, the subject line and the steps.

At a glance

VIN field
PT_DESIRED1_VIN in double curly braces, per iPacket's public Focus guide
Subject line
The desired vehicle's year, make and model, from the same guide
Leads back
Car Page questions as ADF/XML emails to Focus
Plan
Car Pages Pro, $149 a month per rooftop
On this page

How Focus fills in the car

Focus writes merge fields between double curly braces. The ones in iPacket's public Focus guide are named for the first desired vehicle on the customer's record, its year, make, model and VIN, plus the store's name from the DMS branch. The VIN field is PT_DESIRED1_VIN.

That naming matters before you send anything. A customer who wants two cars will most likely get a link to the one listed first, so put the car you're writing about first on the record, or send the other car as a personal link from CarShots.

Get Car Page leads in Focus

Car Pages Pro emails every question from a Car Page to the address you set, in ADF/XML, which is how listing sites and other lead sources hand leads to dealer CRMs. To send them to Focus, get your store's ADF lead address from your Focus administrator or Reynolds support, and ask them to name the source CarShots. Then add the address to your Car Pages Pro settings in CarShots. Each lead names the car and carries the shopper's message, so whoever picks it up in Focus knows which car to talk about.

What an ADF/XML lead for one car looks like, with made-up details
<?xml version="1.0" encoding="UTF-8"?>
<?adf version="1.0"?>
<adf>
  <prospect status="new">
    <id sequence="1" source="CarShots Car Pages">4821</id>
    <requestdate>2026-10-30T19:05:00+00:00</requestdate>
    <vehicle interest="buy" status="used">
      <year>2021</year>
      <make>Toyota</make>
      <model>RAV4</model>
      <vin>2T3P1RFV8MC000000</vin>
      <stock>T1234</stock>
      <trim>XLE</trim>
      <odometer units="mi">38412</odometer>
      <price type="asking" currency="USD">27995</price>
    </vehicle>
    <customer>
      <contact primarycontact="1">
        <name part="first">Jordan</name>
        <name part="last">Lee</name>
        <email>[email protected]</email>
        <phone type="voice">512-555-0100</phone>
      </contact>
      <comments>Question from a CarShots Car Page.&#10;Message: Is it still available?&#10;Car Page: https://carshots.ai/c/2021-toyota-rav4-xle-4kq9</comments>
    </customer>
    <vendor>
      <vendorname>Your Dealership</vendorname>
      <contact primarycontact="1">
        <name part="full">Your Dealership</name>
      </contact>
    </vendor>
    <provider>
      <name part="full">CarShots Car Pages</name>
      <service>Car Pages</service>
      <url>https://carshots.ai</url>
    </provider>
  </prospect>
</adf>

The fine print

Car Pages isn't a certified Reynolds Focus integration, and Reynolds and Reynolds hasn't reviewed or endorsed it. CarShots doesn't read from or write to Focus or your DMS; the only connections are the link in your templates and the lead emails. The VIN field comes from iPacket's public guide, so if your Focus account lists the field differently, use your account's version. See what goes on each Car Page, compare CarShots and iPacket, or check pricing.

Common questions

What's the VIN merge field in Reynolds Focus?

iPacket's public Focus guide uses PT_DESIRED1_VIN between double curly braces. The link box above shows it exactly as the guide writes it.

Which car does the Focus link open if a customer wants two?

The field is named for the first desired vehicle on the record, so expect that one. Put the car you're writing about first, or send a personal link from CarShots for the other.

Can Car Page leads go into Focus?

Yes, with Car Pages Pro. They arrive by email in ADF/XML at your store's lead address, with the shopper's message and the car.

Is this a Reynolds integration?

No. It's a link in your templates and lead emails, with no certification, partnership or DMS connection.

Sources

Last verified October 30, 2026.

  1. iPacket Help Center: How to set up your Reynolds Focus integrationintercom.help

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