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CarShots

Video messages

Personal walkaround videos for buyers far away

For a buyer who lives too far to drop by, a personal walkaround video shows what photos can't: the engine running, the tires, the interior and every scratch.

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Free forever for 1 salesperson. $19 a month for the store.

At a glance

Length
About 90 seconds (up to 2 minutes)
Send by
Text from your phone, email or link
On this page

Why a video works here

Out-of-town and online buyers worry about what they can't see. A walkaround filmed for them, pointing out the good and the honest flaws, builds the trust that gets a deposit without a visit.

Sample script: personal walkaround for a remote buyer

  • "Hi James, it's Dana. Let's walk around the F-150 together."
  • "Front: no chips in the glass. Here's the engine running." (Let it run five seconds.)
  • "Driver side: one small scratch on the rear door, here. Tires have about two-thirds left."
  • "Inside: clean seats, no smells, and here's the screen with the backup camera on."
  • "Everything else, photos, the window sticker and the price, is under this video. Want me to send the history report too?"

Say it in your own words. Use the shopper's name in the first five seconds, and end with one clear next step.

Tips that make it land

  • Point out any flaws yourself. Buyers trust the salesperson who shows them first.
  • Start the engine on camera and let them hear it.
  • Keep it under 2 minutes; send a second video for anything else they ask.
  • Walk slowly and hold each spot for two seconds.

Where the video goes

Record it from the car in CarShots and the video sits on top of the car's Car Page: the studio photos, the 360° walkaround video, the window sticker, the price, the model's recalls, a history report link and a lead form. The CarShots 360° walkaround on the same page shows the whole car in 15 seconds; your video adds the details and your voice.

How to send it with CarShots

  1. Record or upload

    Hold the record button in your browser on a phone or computer, up to 2 minutes, or upload a clip you already shot. Uploads keep going on a weak signal, so the back of the lot is fine.

  2. Pick where it lands

    The video goes on a personal page for one shopper: a page with just the video, or on top of that car's Car Page with its studio photos, 360° walkaround video, window sticker, price, the model's recalls, a history report link and a lead form.

  3. Send it your way

    Text it from your own phone (it opens your messages app with the link, so there's no business texting registration), email it with a moving 3-second preview that opens the page, or copy the link anywhere.

  4. See who watched

    You see when the shopper opens it and how much they watched. They reply with the call, text and email buttons on the page, straight to you.

Common questions

What should a personal walkaround video show?

The engine running, the tires, the interior and any flaws, plus the one or two things the buyer asked about.

Is this different from the CarShots 360° walkaround video?

Yes. The 360° walkaround is made from the car's photos, for every shopper. A personal walkaround is filmed by you, for one buyer, in your own words.

Can the buyer watch with captions?

Yes. Every video gets automatic captions, and the buyer can switch them to their language.

Send your next lead a video

Free forever for 1 salesperson, with unlimited videos. $19 a month for the whole store, with your logo. No contract, cancel anytime.