It failed
If a photo fails, it shows on the car with a Try again button, and its credit is already back in your balance. Tap Try again to make it once more.
It looks wrong
Sometimes a detail comes out wrong, like a wheel or a badge. Open the photo and:
- tap Try again for a fresh take (1 credit), or
- tap the pencil and describe the fix, like "keep the original wheels" (1 credit, and you can undo it).
For the best results, start from a sharp photo with the whole car in frame. See shooting tips.
Still wrong?
Tap Talk to a person in the help chat and tell us which car. We'll take a look, and if our side got it wrong we'll put the credits back.